Endpoint Detection & Response (EDR): Advanced Protection for Your Most Critical Assets

Why You Need Total Assure's EDR Solution

Your endpoints, the laptops, servers, and workstations your team uses every day, are the frontline of your business and the primary target for cyberattacks. We consistently identify and react to cyber threats affecting your organization's computing devices, whether they are residing within your network or not. Total Assure's EDR service provides:

Next-Generation Antivirus (NGAV)
Real-time Threat Detection and Visibility
Rapid Response and Remediation
Proactive Threat Hunting
Detailed Forensic Data and Reporting
Ransomware Rollback

How It Works: Illuminating and Securing Every Endpoint

Our EDR service is designed to provide comprehensive protection through a clear, continuous process, integrating powerful technology with your infrastructure seamlessly and efficiently.

Our Process Overview:

Our methodology is a continuous, four-stage cycle:

Stage 1

Comprehensive Data Collection

A single, lightweight software agent is deployed to each of your endpoints. This agent continuously records relevant system activities, such as process creation, registry modifications, network connections, and user logins, and sends this telemetry to a centralized cloud platform for analysis. This creates a detailed, searchable history of every action taken on the device.

Stage 2

Automated Detection & Behavioral Analysis

The platform uses machine learning, artificial intelligence, and behavioral analytics to sift through the collected data. It compares activities against known threat intelligence and, more importantly, identifies anomalous behaviors that indicate a potential attack, even from previously unknown malware.

Stage 3

Investigation

When a threat is identified, the EDR platform provides our security analysts with powerful tools to understand the full story of an attack. We can visualize the entire attack chain, from the initial entry point to every subsequent action the attacker took. This "who, what, when, and where" is critical for a thorough response.

Stage 4

Response & Remediation

EDR allows for powerful remote actions to neutralize threats in seconds. This can range from automatically killing a malicious process and quarantining malware to isolating an infected endpoint from the network to prevent the threat from spreading.

Federal pedigree, SMB focused: our solution starts by leveraging top-tier EDR technologies with our partner, SentinelOne, combining traditional anti-malware with AI-driven behavioral analysis for more advanced threat detection. We then bring in our expert analysts who use the rich contextual and telemetry data from SentinelOne to identify and neutralize threats before they can harm your business.

Technology and Timeline:

We leverage a market-leading EDR platform, recognized by industry analysts like Gartner for its advanced capabilities. The technology consists of the lightweight endpoint agent and a cloud-native management console, ensuring minimal impact on device performance and infinite scalability.

Our implementation process is designed for speed and simplicity:

Week 1

A kick-off call to define the scope and establish deployment groups. We'll plan the rollout strategy to align with your business operations.

Weeks 2-3

A phased deployment of the EDR agent begins, starting with a pilot group and then expanding across all endpoints. The process is managed centrally and requires no action from your end-users.

Week 4

The platform is fully deployed and enters a brief tuning period to learn the unique characteristics of your environment, minimizing false positives. Within 30 days, your entire fleet of endpoints is armed with next-generation protection.

Features & Benefits: Deep Visibility, Decisive Response

Our EDR service delivers a suite of powerful features that translate directly into enhanced security, reduced risk, and a stronger overall business posture.

Feature

Detailed Description

Business Impact & Benefit

Next-Generation Antivirus (NGAV)

Our EDR includes an integrated NGAV engine that uses machine learning and behavioral analysis to block both known and unknown malware, including fileless attacks and ransomware.

Superior Prevention. You stop more threats before they can execute, significantly reducing the number of security incidents and protecting against the latest attack techniques.

Real-time Threat Detection & Visibility

We provide continuous monitoring of all endpoint activity, giving you a live view of what's happening on every device and storing a historical record for threat hunting.

Eliminate Blind Spots. You gain the deep visibility needed to detect stealthy attackers who have bypassed traditional defenses, understanding the full scope of an attack.

Rapid Response & Remediation

Enables our analysts to take immediate, remote action on any endpoint. We can isolate hosts, terminate processes, remove malicious files, and even restore files encrypted by ransomware.

Minimize Breach Impact. By containing threats in minutes, you prevent them from spreading across the network, dramatically reducing downtime, data loss, and recovery costs.

Proactive Threat Hunting

Beyond automated detections, our security team can proactively search the EDR data for Indicators of Compromise (IOCs) and Indicators of Attack (IOAs) to find hidden threats.

Go on the Offensive. Instead of waiting for an alert, you actively hunt for and neutralize threats before they can achieve their objectives, leading to a more resilient security posture.

Detailed Forensic Data & Reporting

The platform captures rich forensic data that provides a step-by-step recording of any security incident, which is invaluable for post-incident analysis and reporting.

Actionable Intelligence. You get clear, easy-to-understand data that explains exactly how a breach happened, satisfying compliance requirements and informing future security improvements.

The return on investment (ROI) for EDR is centered on breach prevention and operational efficiency. By stopping a single major ransomware incident, the service pays for itself many times over. Furthermore, it drastically reduces the time and resources your IT team would otherwise spend manually investigating and cleaning infected machines.

Frequently Asked Questions

Q1: How is EDR different from the antivirus we already have?

Traditional antivirus identifies malware based on known file signatures; it can only stop threats it has seen before. EDR focuses on behavior. It looks for the malicious actions an attacker takes, allowing it to detect and stop new, unknown, and fileless threats that traditional AV is blind to.

Q2: Will the EDR agent slow down our computers?

No. The endpoint agent is incredibly lightweight and optimized for minimal performance impact. It consumes very few CPU and memory resources, so your employees won't notice it's there.

Q3: Is EDR only for large enterprises?

Not anymore. While it originated in the enterprise space, our EDR service is priced and scaled to be accessible and affordable for small and medium-sized businesses. We believe every business deserves enterprise-grade protection.

Q4: Do we have to manage the EDR platform ourselves?

No, that's the benefit of our service. Total Assure manages the platform, tunes the policies, investigates the alerts, and recommends response actions. We handle the security operations so you can focus on your business.

Q5: What happens if we already have an EDR tool?

We can often work with your existing investment. Our team has expertise across multiple EDR platforms and can provide our monitoring and response services (MDR) by integrating with your current technology.

Related Services That Amplify Your Protection

Endpoint security is a critical piece of the puzzle, but its power is magnified when combined with our other services.

Upgrade Your Endpoint Security Today

Ready to see what's really happening on your endpoints and stop threats before they become breaches?