What CMMC Readiness Looks Like (from a Real Compliance Partner)
Discover what true CMMC readiness looks like with Total Assure. Get expert guidance, a clear compliance roadmap, and the support needed to prepare for CMMC requirements.
Managed Email Security (MES): Protecting Your #1 Communication Tool
Why You Need Total Assure's MES Solution
Total Assure's MES wraps multiple layers of advanced, AI-powered security around your existing email platform to protect your business from the full spectrum of email-based threats. We don't just block spam; we neutralize targeted phishing and malware before they ever reach an inbox. The key benefits are profound: protect your people from dangerous attacks, safeguard your data and finances, and ensure the integrity of your most critical communication channel. Total Assure's MES service provides:
- Advanced Phishing and Spear Phishing Protection
- Attachment Sandboxing and Analysis
- Outbound Filtering and Data Loss Prevention (DLP)
- Email Archiving and Continuity
- URL Rewriting and Click-Time Protection
- Business Email Compromise Detection and Response
How It Works: A Multi-Layered Defense for Your Inboxes
Our Managed Email Security service functions as an intelligent, comprehensive filtration system that inspects all your inbound and outbound email, all without changing how your employees send and receive messages. The process is seamless to your users and provides immediate protection.
Our Process Overview:
Our methodology is a continuous, four-stage cycle:
Stage 1
MX Record Redirection
The process begins with a simple, behind-the-scenes change to your domain's MX records. This directs all your inbound email to our gateway for inspection before it reaches your mail server.
Stage 2
Multi-Layer Security Checks
Each message passes through a multi-layered gauntlet of security checks. This includes Spam and Virus Filtering, which blocks bulk junk mail and known malware.
Stage 3
Advanced Threat Protection
We use AI and machine learning to analyze emails for signs of targeted phishing, impersonation, and brand forgery characteristic of Business Email Compromise (BEC) attacks.
Stage 4
Attachment & URL Analysis
Any attachments are scanned and opened in a secure, isolated "sandbox" environment to see how they behave. If they attempt to do anything malicious, the email is quarantined.
Stage 5
Outbound Protection
We also scan all outbound email to prevent your own accounts, if compromised, from being used to attack your customers and partners, protecting your brand's reputation.
Stage 6
Clean Email Delivery
Clean, verified emails are delivered instantly to the user's inbox, while malicious ones are held in a secure quarantine that users and administrators can review.
Together with our partner, Avanan, we employ a cloud-based email security solution. With continuous monitoring, customized filters, and ongoing threat intelligence gathering, Total Assure's email security solution is what your business needs to stay in the game.
Technology and Timeline:
We utilize a best-in-class, cloud-native email security platform, recognized by analysts for its high efficacy and low false-positive rate. The technology is API-driven for deep integration with Microsoft 365 and Google Workspace, allowing for enhanced internal email protection and simple administration. Because the entire service is cloud-based, there is no hardware to install and no software to maintain on your end.
Our implementation timeline is designed for rapid protection with zero downtime:
Day 1
A kick-off call to understand your specific security concerns, user groups, and current email setup.
Days 2-3
We configure your new security policies in our platform and prepare for the cutover. We work with your team to schedule the MX record change at a time of low email flow (often overnight).
Day 4
The MX record change is made. The entire cutover takes only minutes, and email flow is never interrupted. Your organization immediately begins benefiting from advanced protection.
Week 1 & 2
Our team fine-tunes the policies, adjusts sensitivity based on your unique email patterns, and provides training for your administrators.
Features & Benefits: Securing More Than Just Mail
Our MES service delivers a robust set of features that provide comprehensive protection and translate into significant business value and risk reduction.
Feature
Detailed Description
Business Impact & Benefit
Advanced Phishing & Spear Phishing Protection
We use AI-powered impersonation detection to identify and block sophisticated phishing attacks, including CEO fraud and Business Email Compromise (BEC) attempts.
Prevent Financial Loss. You protect your organization from fraudulent wire transfers and invoice scams that can lead to devastating and unrecoverable financial losses.
Attachment Sandboxing & Analysis
All attachments are opened and analyzed in a secure, isolated cloud environment to detect malicious behavior from zero-day malware and ransomware before it reaches the endpoint.
Stop Ransomware. You prevent the primary delivery mechanism for ransomware, avoiding costly downtime, recovery expenses, and potential extortion payments.
Outbound Filtering & Data Loss Prevention (DLP)
We scan all outgoing emails to block spam and viruses, and can identify and block the transmission of sensitive data (like credit card or social security numbers).
Protect Your Reputation. You prevent a compromised internal account from attacking your clients and partners, and stop sensitive data from leaving your organization, aiding compliance.
Email Archiving & Continuity
The service includes a tamper-proof, cloud-based email archive for compliance and eDiscovery. It also provides email continuity, allowing users to send/receive email even if your primary mail server is down.
Ensure Compliance & Uptime. You meet legal and regulatory requirements for data retention while guaranteeing that your most critical communication tool is always available.
URL Rewriting & Time-of-Click Protection
All links in incoming emails are rewritten to pass through our secure gateway. If a user clicks a link, it is re-analyzed in real-time to block access if the destination has become malicious.
Neutralize Malicious Links. You protect users from credential theft and drive-by-downloads by ensuring that even previously safe links are verified at the moment of the click.
The return on investment (ROI) for Managed Email Security is exceptionally high. By preventing a single BEC incident or ransomware attack, the service pays for itself many times over. The ROI is measured in avoided financial loss, preserved brand reputation, maintained regulatory compliance, and increased employee productivity due to less time spent dealing with malicious emails.
Frequently Asked Questions
Q1: Doesn't Microsoft 365 / Google Workspace already have security?
Yes, they provide good baseline security. However, they are the biggest targets, and cybercriminals design their attacks specifically to bypass these native defenses. Our service adds multiple, more advanced layers of specialized security to catch the threats that the default protection misses.
Q2: Will this service be complicated for our employees to use?
Not at all. The service is virtually invisible to end-users. They continue to use their email client (like Outlook or Gmail) as they always have. The only change they might notice is a dramatic reduction in spam and malicious emails in their inbox.
Q3: What is a "false positive" and how do you handle them?
A false positive is when a legitimate email is incorrectly flagged as malicious. While our platform has an extremely low false-positive rate, our team continuously tunes the system to your specific needs. Legitimate emails are held in a secure quarantine where users can review and release them if needed.
Q4: Can we customize the security policies?
Absolutely. While we provide a best-practice security posture out of the box, the policies are fully customizable. We can adjust the aggressiveness of the filtering for different users or groups (e.g., more stringent policies for the finance department).
Q5: What is Business Email Compromise (BEC)?
BEC is a sophisticated attack where a scammer impersonates a high-level executive (like the CEO) or a trusted vendor to trick an employee into making an unauthorized wire transfer or sending sensitive information. Our AI-powered impersonation detection is specifically designed to stop these attacks.
Related Services That Create a Unified Defense
Email is the entry point for many attacks, so pairing MES with our other services creates a robust, layered defense.
We can bundle these services to create a comprehensive security strategy that protects your entire organization.
Related Blog Posts
Learn more about email security, phishing protection, and securing your communications.
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Secure Your Most Critical Asset Today
Ready to stop email threats before they reach your inbox and threaten your business?
